Lucky Orange Review

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Overview
Good

Provides a complete website optimization solution with an affordable price. Aside from the regular heatmap and analytics features, it also provides conversion funnels, chat, polls, and form analytics features.

Bad

Only allows you to track limited amount of page views, which are shared across all of your websites that are using the same plan. It doesn’t offer any free plan, and the starter plan only allows you to track 1 site, with 2 chat operators.

Overall

Offers all-in-one tracking and optimization solution for your website, with various additional features. Aside from only tracking your visitors’ activity on your website, you can also interact with them using various available tools, such as chat and polls.

Detailed Review

Lucky Orange provides all-in-one website optimization software that helps you to see what your visitors are doing on your website and improve your website performance. The software is created by Lucky Orange LLC, a software company founded in 2010 and headquartered in Overland Park, Kansas, USA.

Real-time Dashboard

The dashboard feature provided by Lucky Orange allows you to monitor your visitors’ activity in real time. Most importantly, you can play back a visitor’s activity and even catch up with your visitors by offering to chat with them. With the real-time dashboard, you are able to get the big picture regarding your current website visitors at any given time. It also provides real-time visitor map, with notification alerts that inform you whenever a new visitor visits your website. You can use this real-time visitor map to showcase your website traffic.

Heatmaps

Lucky Orange provides heatmaps information that consists of clicks, movement, and scroll depth heatmaps. The click heatmap allows you to see which areas of your website are getting the most clicks from your visitors. The movement heatmap allows you to see how your visitors browse your website, and how they read each of your web pages. The scroll heatmap allows you to find out how deep your visitors are scrolling your website, which will help you to determine your website’s effective fold. With the three heatmap elements provided by this software, you can easily find the most important areas of your website, and improve the effectiveness of each of your web elements.

Conversion Funnels

The software allows you to create conversion funnels to determine how your visitors interact with your website when they are doing specific actions, such as subscribing to your mailing list, buying your product, complete the checkout process, and more. With the conversion funnels, you can measure the effectiveness of each of your landing pages and determine the reason why your visitors are abandoning certain steps within your landing page. In this way, you can find the flaw in your landing page and optimize your landing page immediately for better results.

Form Analytics

The form analytics feature helps you to determine the effectiveness of your forms, and it helps to analyze the problems that may cause bad conversion rate. It provides five types of reports, which include abandonment, time to start, average order, field time, and repeated field. With these five reports, you can find the problems inherent within your form and start fixing the problem immediately. The reports help you to change each element of your form in order to achieve maximum conversion from your visitors.

Chat

Lucky Orange provides the additional chat feature to help you interact directly with your visitors. Each plan allows you to assign different numbers of chat operators to communicate directly with your website visitors. This feature also allows you to transfer your visitor chat activity to other operators, as well as privately chat with other operators in case there are problems that need to be resolved. The chat tool provided in this software is fully responsive, and it is available on the desktop as well as mobile devices.

Conclusion

If you are looking for a complete optimization tool for your website, this software is worth your investment. Whereas many other similar software only provides real-time analytics and heatmap tracker for your website, Lucky Orange provides all-in-one tracking and optimization solution for your website. Moreover, it offers this complete solution in an affordable price, way below the competitors. The additional chat and poll features allow you to interact directly with your visitors, giving you more opportunity to maximize the user satisfaction in your website.

Pricing
Merchant Price
Official Website $10/mo
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