Zoom.us Review

Editor's Rating:
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Overview
Good

Offers iPhone/iPad screen sharing and ZoomPresence, which are revolutionary features. The free basic plan with the maximum of 25 participants and the maximum of 40 minutes duration per meeting.

Bad

Pricing is per host, Not ideal for small businesses or startups

Overall

Zoom offers 4 different pricing groups: standard, education, healthcare, and API partner plan, with each plan targeted to a specific group of people. It offers an easy to use web and video conferencing solution, with some revolutionary features not available in other similar services.

Detailed Review

Zoom is a cloud conferencing platform founded in 2011 by the people from WebEx and Cisco, the two leading networking companies headquartered in the USA. Zoom is a web and video conferencing service provided by Zoom Video Communications, Inc., a cloud meeting company with the main headquarter located in Santa Clara, California, USA.

Sharing Features

Zoom has a revolutionary screen sharing feature, which allows you to share your screen from iPhone and iPad devices using the Zoom meeting app for iOS. Aside from this special feature, the service also allows you to share your screen from PC, Mac, and Android devices. You can share desktop screen, audio and video streaming, documents, photos, and web pages from any device. Not only that, you can also annotate what you share and allow others to co-annotate it with you as well.

ZoomPresence

ZoomPresence is a special conference room available only for Zoom users. It offers many features that you can use, with an easy setup that will work for any conference room size. It allows you to start the meeting with only one tap, and it allows the participants to join the meeting from any device, such as tablet, mobile, desktop PC, telephone, and H.323/SIP room system. Some useful features of ZoomPresence include scheduled meetings, calendar integration, complete touch controls, flexible screen sharing options, and multi-screen video conferencing.

Cross-platform Group Messaging Feature

This feature allows Zoom users to create a group contact and start instant group messaging conversation with your contacts. You can also set your status, whether you are busy or available, and whether you are on the desktop or mobile. Aside from sending text messages to your contacts, you can also send images as well. You can also activate the push-to-talk feature to talk with your contacts instantly. With this feature, you can also turn your instant group messaging conversation into a group video meeting with a click or tap.

Extend Traditional Room Systems to the Cloud

Zoom features the ability to connect your standard H.323/SIP room systems to the Zoom platform, which will allow you to extend your conference online, with up to 200 active participants and 3,000 view-only attendees. With this feature, you can connect your standard conference system with any device, such as mobile, desktop, and tablet. It supports H.239, H.235, H.264, and G.722 protocols, and it works with Polycom, Cisco, and Lifesize video endpoints. The connector that you can use for this feature can either be cloud-based or on premise.

Other Features

There are various other features that you can get with any Zoom service that you are using, such as co-annotation and mobile collaboration, screen sharing with the ability to share audio from your device, and the ability to record shared content or video in an MP4 format. Aside from these features, Zoom is known to be a cloud conferencing service that offers one of the best quality web conferencing services on the market today, with ease of use, best audio quality, best video quality, and best screen sharing quality.

Conclusion

With good pricing plans for various groups of people, Zoom service can be used by people in any field, including business, education, and health. The basic plan allows you to use the service for free, with almost all features available for you. However, it can be used by only up to 25 participants in one meeting. The pricing can also be considered affordable if compared to other similar services that offer premium pricing for the use of their software. It also offers some exclusive and revolutionary features that are not available elsewhere, making it one of the best web conferencing services that you can rely on.

Pricing
Merchant Price
Official Website $9.99/mo
User Reviews

Used to be fantastic

Zoom.us By Christopher Drake on November 12th

I used to love Zoom - but now there is no customer service - except for Zen Desk Customer Gulag - I wasn't even able to talk to someone about increasing my subscription.

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