HubStaff Review

HubStaff Review

Overview
Good

Various project management, payment, invoicing, and helpdesk integrations, inactivity warnings, tracking progress using screenshots, multiple monitor support, advanced report options, and runs on Linux, Windows, and the Mac operating system.

Bad

Costly if you select larger team plans.

Overall

It offers more than just time tracking features, as a number of easy integrations with popular tools like PayPal help organise everything with regard to a project under one roof.

Detailed Review

HubStaff was founded in 2012 and quickly grown with active 3000 customers due to extensive features it has to offer. Based in Indiana, HubStaff provides a comprehensive time tracking software, which can also act as a project manager due to its extensive list of features like PayPal integration, screenshot at random intervals, and the ability to run on different operating systems (cross platform).

HubStaff can help users in improving the work efficiency for projects that involve multiple members who may be working in different locations.

Monitoring

It becomes easy to monitor multiple members due to features like monitoring members using screenshots. There are different settings offered for the screenshot interval so as to offer more flexibility. A maximum of three screenshots can be recorded randomly in a 10 minute interval. The system can also be completely turned off.

The software comes with algorithms designed to improve inactivity detection. Upon detection of inactivity, the software automatically stops further tracking of time. This helps prevent inaccurate information.

Comprehensive Dashboard

HubStaff’s comprehensive dashboard brings up a lot of information like total hours worked, the online or off-line status of an employee, and their activity level for a predefined period. A quick glance is sufficient to understand the overall status of the project, while the dashboard gives direct access to more in-depth information. It is possible to provide between four different user settings, comprising the likes of the owner and the viewer, to individual users.

Reports

The software provides different options when it comes to providing reports. The ability to filter reports based on a number of parameters like project, date, or person helps to identify the inefficient areas. The reports can be provided in a .csv format which can then be run on Microsoft Excel or similar programs. PDF and Quickbooks are some of the popular formats supported in the HubStaff software.

Integration

HubStaff offers integration with several platforms like PayPal, Redbooth, and Freshdesk. These integrations help manage different projects using HubStaff’s interface alone. Apart from reducing the clutter, it also helps get the work done in a short span of time. They also offer integration with many project management platforms such as ActiveCollab, Asana, BaseCamp, Jira, Podio, TeamWork PM and many others.

Pay Users & PayPal Support

The software does not just allow monitoring of aspects like performance and efficiency, but it also helps pay the employees from the dashboard. This integration allows the administrator to upload the weekly worksheet to PayPal’s MassPay system, which then sends the payment to individual employees. Invoicing also is done due to integrations with the likes of Payoneer.

Remote Management

The ability to monitor multiple users, be aware of the online or off-line status of a certain employee, and even manage their payments enables the administrator to function as they would in a physical office. HubStaff’s remote management ability is not even limited to the operating system, as it runs on popular operating systems like Mac, Windows, and Linux. Even aspects like number of keyboard strokes made by a certain employee are available for access.

Support

HubStaff has an extensive library of help in the form of text and walk-through videos to help new users get accustomed to the software. For those looking for more, HubStaff has a dedicated support line available to answer the queries.

Conclusion

HubStaff is not limited to projects with multiple members, as it can be used even for a single user. There is a free plan for the single user with limited functionality. The paid options start from $5 per month for a single user and can continue accommodating more in multiples of five. Discounts are available for teams of more than 100 users.

Screenshots
Pricing
Merchant Price
Official Website $5/mo Visit Website
Specifications

Time Tracking Software Features

  • Time Tracking

  • Screenshots

  • Activity Levels

  • Timesheets

  • Billing Tracker

  • Manual Time

  • Employee Alert

  • User Setting

  • Integrations

    20+

  • Desktop Apps

  • Mobile Tracking

  • Who’s Online

  • Offline Tracking

  • Export Data

  • Reports

  • Project Management

    Basic

  • User Permissions

  • Free Trial

    14 Days

  • Support Options

    4

User Reviews

Flexible and Fantastic App

HubStaff By Emma on June 23rd

We're using Hubstaff in our office since more than a year. The software allows you to integrate with other apps which can easily help to enhance features you want. It has apps to connect with pretty much all the popular invoice, help desk and accounting apps. Users activity can be monitored with optional screenshots. There are some other time time tracking features as well. The only downside i can see is, the cost is a bit high.

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Fantastic Support

HubStaff By Beth Lawlor on June 11th

Hubstaff has been a valuable tool for us. There is room for improvement on reporting features, but they seem to always be improving so I'm not worried about this. What really makes me happy is their support. Submitting a question via live chat is easy and they respond quickly and follow up to make sure you're taken care of. Kelvin is our support guy and he is always very helpful, friendly and knowledgeable.

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