Referral SaaSquatch Review

Referral SaaSquatch Review

Overview
Good

Automated referral tracking and reward fulfillment, customizable referral widget, double-sided incentives, fraud prevention, single sign on experience, program analytics, 30-day free trial.

Bad

Fewer third-party integration options.

Overall

Referral SaaSquatch's referral software provides a fully automated referral management system that offers customizable reward options and allows business to effortlessly track their referral program.

Detailed Review

Referral SaaSquatch was founded in early 2013 by an Entrepreneur Will Fraser. Based in Victoria, British Columbia, the company has developed a referral program that is built primarily for SaaS. The software integrates seamlessly with payment services and program analytics allowing businesses to reward their customers for referring their friends.

Automated Program Administration

Customer referral marketing programs can help businesses build brand loyalty among their existing customers as well as gain new customers. However, from tracking every referral, to ensuring that each of your advocates is rewarded appropriately, managing a referral program effectively can be a tedious and time-consuming task. Referral SaaSquatch's javascript widget and subscription service integrations allow users to track customer referrals effortlessly and apply rewards where applicable. This ensures that the entire process, from tracking to reward fulfilment, is fully automated and customizable depending on your business needs.

Customizable Reward Options

Rewarding your advocates for the referrals they make can win you brand loyalty. However, it's equally important to provide double-sided incentives to help your advocates help their friends. This also allows you to further engage your users who may be looking to help out their friends with a discount. Referral SaaSquatch's referral software allows you to customize your reward options for both your advocates and their newly referred friends. You can choose between cash incentives, discount coupons and reward points to reward your advocates.   

Single Sign On User Experience

Advocates are the cornerstone of any refer-a-friend program. It is therefore very important to keep their user experience in mind when creating a referral program. If your advocates have to create a separate account to refer your products and services, they may not be likely to sign up. To streamline the end-user experience, Referral SaaSquatch provides an in-app widget that allows the entire referral process to be completed within your app. Progress and reminder emails along with auto generated coupon codes make for a seamless user experience that is both engaging and rewarding.    

Referral Analytics

Monitoring the efficacy of your referral management system can be crucial to ensuring that your marketing campaigns are meeting their desired goals. The dashboard provided by Referral SaaSquatch gives you a bird's eye view of your entire referral program. Access to analytics, such as the number of active participants, their referral count and revenue earned, is key to understanding how the program is affecting your bottom line and if you need to make any changes.

Fraud Protection

Referral fraud can not only reduce the effectiveness of your referral marketing program, but it can also damage your brand image. Referral SaaSquatch integrates its fraud protection system right into your subscription management system to help weed out any suspicious activity. This prevents your advocates from referring themselves over and over, and even blocks attempts to reap rewards and discount coupons meant for genuine advocates.  

Support and Documentation

Referral SaaSquatch supports its referral software via email. Comprehensive documentation guides on a variety of topics such as subscription system integrations and best practices helps users manage their referral program more effectively. An FAQ section provides answers to inquiries on general topics and pricing. The company also runs a blog that features industry tips and tricks and common pitfalls that can adversely affect a referral program.  

Conclusion

If you're looking for a referral marketing program that is quick to set up and automates the entire process of tracking referrals and rewarding your advocates, then Referral SaaSquatch may be a worthwhile option. Customizable rewards and a single sign on experience ensure that your customers have a likeable and rewarding experience with your referral program. Referral analytics and fraud protection services ensure that you get the most value for your money.

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Pricing
Merchant Price
Official Website $99/mo Visit Website
Specifications

Referral Program Software Features

  • Widgets

  • Integrations

    17

  • API

  • Analytics

  • Setup Wizard

  • Reward Share

  • Automatic Payout

  • SSO

  • Custom Branding

  • Spam Protection

  • Responsive UI

  • Multilingual

  • Promo Tools

  • Coupon Codes

  • Social Sharing

  • Custom Portal

  • Free Trial

    30 Days

  • Support Options

    2

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