Local and toll free numbers, multiple email addresses, fax archive, smart phone app, 24x7 support, 30-day free trial, separate custom plan for corporate users.
High overage rates, lacks advanced features like digitized signature, mobile alerts, etc.
MyFax, an old player in the online faxing industry, offers multiple standard plans mostly suitable for individuals and small businesses, and fully redundant custom solutions for corporate customers.
MyFax was founded in 1997 and was later taken over by J2 Global group
in December 2010. Interestingly, J2 Global is the same business group
that owns eFax, another major provider of email to fax services. So,
this pulls together the expertise and resources of the parent company,
thus adding further to the efficiency and stability of MyFax.
How It Works
can send a fax by either logging in to your MyFax account on
MyFaxCentral.com or through your email account. For faxing through email
account, you just need to send an email to the concerned fax number and
attach the document to it. Process for receiving fax is also similar;
you can find your incoming faxes in your email account as well as on
MyFaxCentral. You can also download and make use of mobile apps
available for iPhone and BlackBerry users. You can view your monthly
bills, page allotment and usage, etc. and manage your account
information all from
official website, MyFax supports as many as 178 file formats, most
popular among them being MS Word, Excel and PDF. In a single fax, you
can attach up to 8 documents.
Multiple Email Addresses
You can have up to 5 email accounts linked to your MyFax account for sending and receiving faxes. And you can send faxes to a maximum of 9 different numbers simultaneously using any of these email accounts. If you want to send faxes to more than this, then you need to log in to MyFaxCentral, wherein you can send a fax to 50 different numbers at one go.
Fax Number Porting and Options
The MyFax number
that’s allotted to you will be an ‘always on’ number and senders will
never find it busy. If you want to keep your current fax number, you can
either call-forward it to your newly assigned MyFax number or get it
ported to MyFax.
Toll free and local fax numbers are available
throughout US and Canada; you can choose to have either of them. Users
from other countries can go for an international number that is
available in 48 countries. Just like all the leading faxing services are
doing, MyFax also allows integrating internet connected fax machines
and printers to directly send/receive fax from the device.
Auto Resend and Delivery Confirmation
you send a fax, you get an email confirmation upon its delivery to the
recipient. And whenever your fax fails, MyFax automatically retries
sending it. Archive of all sent and received faxes will be stored in
Unlike traditional faxing, there is no human interaction when you send fax online. Just like your emails, your faxes too are private. Additionally, faxes are sent through a secure server that uses SSL encryption for transmission.
MyFax has North America based support that is available 24x7 through online chat, phone and email. Apart from the common toll free number, they also have two different local or international numbers for billing and technical support. Their FAQ section too is good enough to get you started without much effort.
Custom Fax Solutions for Corporates
also offers custom faxing solutions to go with the existing VOIP and IT
infrastructure of your organization. The solutions can easily allow
enterprises to buy or maintain separate fax servers. You can automate
faxing from your CRM (such as SAP, Oracle, Siebel & JD Edwards), ERM
or any other software. There are also options to integrate them with
finance, accounting and various document management software. It is
fully scalable and comes with a 99.5 % uptime guarantee.
MyFax definitely is a good choice if you are not too fussy about missing out a feature or two that you’ll hardly ever use. Though it lacks some of the advanced features offered by its competitors, it makes up for that through glitch free delivery of existing features at comparatively competitive prices.
Their corporate solutions are highly
recommended for large faxing requirements where their experts will take
care of the whole implementation process, right from requirement
analysis to testing, deployment, training and support.
Online Fax Service Features