Zopim vs ProvideSupport

Here is a comparison between Live Chat Software products ProvideSupport & Zopim.
The comparison details include features, reviews, ratings and pricing.

Product Name Zopim ProvideSupport LiveChat Inc
Image
Editor's Rating

70%

80%

100%

Website Website Website Website
Price US$11.20/mo US$15.00/mo US$19.00/mo
Review Read Read Read
Good

Customizable chat invitations, real-time visitor information, chat analytics, automatic language translation, easy setup, 14-day free trial.

Customizable chat console, pro-active chat, co-browsing option, multilingual support, spelling checker, 10-day free trial + 30-day money-back.

Advanced customization options, visitor monitoring, chat and ticket tagging, social media integration, customizable chat administration options, 30-day free trial.

Bad

Low customizability of chat widget.

Fewer integration options.

No real-time language translation, costlier plan options.

Overall

The live chat software helps companies connect with potential and existing customers that visit their website.

With a multitude of customizable user-friendly tools and time-saving features, ProvideSupport’s live chat software helps companies create new connections as well as maintain existing ones.

Offered as an SaaS model, LiveChatInc Software provides cross-platform chat support to small and medium businesses as well as large corporations.

Video
Quick Overview
Market Strength 80 60 65
Feature Strength 96 80 90
Live Chat Software Features
Proactive Invite
Chat Triggers
Monitor Visitors
Analytics
Customization
Integrations 12+ 22 40+
Translation Auto
Email Piping
Spam Control
Support Tickets
File Sharing
User Feedback
Transfer Chat
Canned Reply
Transcripts
Auto Hide
Mobile Apps
Security Basic Basic Enhanced
Offline Form
Free Trial 14 Days 10 Days 30 Days
API
Support Options 2 3 3