Zopim vs Olark

Here is a comparison between Live Chat Software products Olark & Zopim.
The comparison details include features, reviews, ratings and pricing.

 
Zopim

US$11.20/mo

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Olark

US$15.00/mo

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LiveChat Inc

US$19.00/mo

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Zopim

US$11.20/mo

Visit Website
Olark

US$15.00/mo

Visit Website
LiveChat Inc

US$19.00/mo

Visit Website
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Price US$11.20/mo US$15.00/mo US$19.00/mo
Editor's Rating

70%

90%

100%

Good

Customizable chat invitations, real-time visitor information, chat analytics, automatic language translation, easy setup, 14-day free trial.

Real-time visitor tracking, customizable designs and templates, targeted chat option, CRM integration, quick setup, 'Cobrowsing', 14-day free trial.

Advanced customization options, visitor monitoring, chat and ticket tagging, social media integration, customizable chat administration options, 30-day free trial.

Bad

Low customizability of chat widget.

Fewer analytics options.

No real-time language translation, costlier plan options.

Overall

The live chat software helps companies connect with potential and existing customers that visit their website.

Olark's customizable and intuitive chat interface, along with optimized tools such as targeted chat and cobrowsing, helps companies engage customers and build their businesses.

Offered as an SaaS model, LiveChatInc Software provides cross-platform chat support to small and medium businesses as well as large corporations.

Quick Overview
Market Strength 80 70 65
Feature Strength 96 87 90
Live Chat Software Features
Proactive Invite
Chat Triggers
Monitor Visitors
Analytics
Customization
Integrations 12+ 10+ 40+
Translation Auto Basic
Email Piping
Spam Control
Support Tickets
File Sharing
User Feedback
Transfer Chat
Canned Reply
Transcripts
Auto Hide
Mobile Apps
Security Basic Basic Enhanced
Offline Form
Free Trial 14 Days 14 Days 30 Days
API
Support Options 2 3 3
Useful links
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