Here is a comparison between Help Desk Software products Desk.com
The comparison details include features, reviews, ratings and pricing.
Zendesk provides one of the most reliable customer support software for your business, with complete features available to build better communication with your customers.
A quality product from renowned software Company Salesforce. Desk.com offers comprehensive features for any business size, whether you have small, medium, or a big business.
Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.
Costly enterprise plans, No live chat included, Starter and regular plan with very limited features.
Costly starter plan with limited features, SSL certificate for extra fees, Not so ideal for startup businesses
Advanced features require as high as $70/mo per user.
Zendesk is one of the most popular help desk software that has been used by thousands of big companies around the world. It offers reliable service with complete features designed to help your company build better relationships with your customers.
Desk.com is a reliable help desk platform that provides maximum flexibility for your business, which will allow you to connect with your customers in one platform. It provides flexible pricing plans for all types of businesses.
FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.
|Help Desk Software Features|
|Free Trial||30 Days||14 Days||30 Days|
|3rd Party Apps||270+||45+||65+|