Rhino Support vs Zendesk

Here is a comparison between Help Desk Software products Zendesk & Rhino Support.
The comparison details include features, reviews, ratings and pricing.

 
Rhino Support

US$17/mo

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Zendesk

US$2/mo

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Freshdesk

US$15/mo

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Price US$17/mo US$2/mo US$15/mo
Editor's Rating

80%

90%

100%

Good

Rhino Support offers unlimited agents for Pro and Platinum plan, with 15-day free trial on all plans. The service is fully brandable and jam-packed with simple and useful features.

Zendesk provides one of the most reliable customer support software for your business, with complete features available to build better communication with your customers.

Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.

Bad

No free plan is available. It works with email and live chat only, with optional integration API that you can use for third-party applications. No company contact information.

Costly enterprise plans, No live chat included, Starter and regular plan with very limited features.

Advanced features require as high as $70/mo per user.

Overall

Rhino Support offers a brandable help desk for your business with easy setup, which will allow you to have fast and easy communication with your customers. It comes with 3 different pricing plans, with 15-day free trial available for each plan.

Zendesk is one of the most popular help desk software that has been used by thousands of big companies around the world. It offers reliable service with complete features designed to help your company build better relationships with your customers.

FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.

Help Desk Software Features
Email Ticketing
Merge Tickets
Canned Reply
Gamification
Knowledge Base
Community Forums
Live Chat Zopim
Languages English 27 20+
Time Rules
Collision Detection
Triggers Settings
SLA Settings
Customization
Custom Domain
Bulk Actions
Reports
Developer API
Free Trial 15 Days 30 Days 30 Days
Support Options 4 3 4
Integrations
Twitter
Facebook
3rd Party Apps 270+ 65+
Phone Calls
Mobile Apps 4 2
Quick Overview
Market Strength 70 94 92
Feature Strength 72 93 96
Useful links
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