Rhino Support vs Kayako

Here is a comparison between Help Desk Software products Kayako & Rhino Support.
The comparison details include features, reviews, ratings and pricing.

 
Rhino Support

US$17/mo

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Kayako

US$24/mo

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LiveAgent Desk

US$9/mo

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Price US$17/mo US$24/mo US$9/mo
Editor's Rating

80%

70%

90%

Good

Rhino Support offers unlimited agents for Pro and Platinum plan, with 15-day free trial on all plans. The service is fully brandable and jam-packed with simple and useful features.

Easily scalable customer support platform with complete features available to handle your customer service job. Options to use a hosted service or install the software on your web host.

Affordable pricing plans with downloadable license available for one-time fee. The software is feature-rich with free integration.

Bad

No free plan is available. It works with email and live chat only, with optional integration API that you can use for third-party applications. No company contact information.

While the option to host Kayako on your own server is available, one-time license fee is not available. Multi-channel reporting is available only for the Fusion plan.

One time fee of $199 to remove branding. Costly startup plans

Overall

Rhino Support offers a brandable help desk for your business with easy setup, which will allow you to have fast and easy communication with your customers. It comes with 3 different pricing plans, with 15-day free trial available for each plan.

Kayako is one of the oldest help desk platforms that has been around for more than 13 years, thus you can count on its reliability and service quality. It has simple pricing plans for you to choose, with options that allow you to either use a hosted service or download the software and host it on your own server.

LiveAgent Desk offers one of the most affordable help desk software solutions for your business, with three simple pricing plans offered to meet your every need. The pricing plan is set on a per-agent basis, and you can also buy a one-time license for the software.

Help Desk Software Features
Email Ticketing
Merge Tickets
Canned Reply
Gamification
Knowledge Base
Community Forums
Live Chat
Languages English 15+ 35
Time Rules
Collision Detection
Triggers Settings
SLA Settings
Customization
Custom Domain
Bulk Actions
Reports
Developer API
Free Trial 15 Days 30 Days 14 Days
Support Options 4 4 5
Integrations
Twitter
Facebook
3rd Party Apps 20 30+
Phone Calls
Mobile Apps 4
Quick Overview
Market Strength 70 83 80
Feature Strength 72 85 92
Useful links
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