Rhino Support vs JitBit

Here is a comparison between Help Desk Software products JitBit & Rhino Support.
The comparison details include features, reviews, ratings and pricing.

Rhino Support


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Price US$17/mo US$29/mo US$15/mo
Editor's Rating





Rhino Support offers unlimited agents for Pro and Platinum plan, with 15-day free trial on all plans. The service is fully brandable and jam-packed with simple and useful features.

Pricing plan per tier and support up to unlimited agents. Option to choose from Hosted or On-premise licenses.

Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.


No free plan is available. It works with email and live chat only, with optional integration API that you can use for third-party applications. No company contact information.

Starter pack is limited only to one agent, with limited storage space, and without SSL connection and the ability to put the software on a custom domain.

Advanced features require as high as $70/mo per user.


Rhino Support offers a brandable help desk for your business with easy setup, which will allow you to have fast and easy communication with your customers. It comes with 3 different pricing plans, with 15-day free trial available for each plan.

JitBit is a hosted help desk software that offers various features that you can use to run your customer service department more efficiently. The pricing plan is set per tier, not per agent, which is a good deal if you have a lot of customer service agents in your company.

FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.

Help Desk Software Features
Email Ticketing
Merge Tickets
Canned Reply
Knowledge Base
Community Forums
Live Chat
Languages English 14 20+
Time Rules
Collision Detection
Triggers Settings
SLA Settings
Custom Domain
Bulk Actions
Developer API
Free Trial 15 Days 21 Days 30 Days
Support Options 4 2 4
3rd Party Apps 65+
Phone Calls
Mobile Apps 2 2
Quick Overview
Market Strength 70 65 92
Feature Strength 72 61 96
Useful links
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