Rhino Support vs HelpScout

Here is a comparison between Help Desk Software products HelpScout & Rhino Support.
The comparison details include features, reviews, ratings and pricing.

Product Name Rhino Support HelpScout LiveAgent Desk
Image
Editor's Rating

80%

70%

90%

Website Website Website Website
Price US$17/mo US$15/mo US$9/mo
Review Read Read
Good

Rhino Support offers unlimited agents for Pro and Platinum plan, with 15-day free trial on all plans. The service is fully brandable and jam-packed with simple and useful features.

Help Scout provides many features in one place, with one simple pricing per user. Few innovative and unique features.

Affordable pricing plans with downloadable license available for one-time fee. The software is feature-rich with free integration.

Bad

No free plan is available. It works with email and live chat only, with optional integration API that you can use for third-party applications. No company contact information.

Free plan with restrictions, Not so intuitive according to several users.

One time fee of $199 to remove branding. Costly startup plans

Overall

Rhino Support offers a brandable help desk for your business with easy setup, which will allow you to have fast and easy communication with your customers. It comes with 3 different pricing plans, with 15-day free trial available for each plan.

Help Scout is an affordable customer service platform that you can use to help your business grow. The features included in the software are good to run an effective and manageable support platform for your business, with support for multiple brands.

LiveAgent Desk offers one of the most affordable help desk software solutions for your business, with three simple pricing plans offered to meet your every need. The pricing plan is set on a per-agent basis, and you can also buy a one-time license for the software.

Video
Help Desk Software Features
Email Ticketing
Merge Tickets
Canned Reply
Gamification
Knowledge Base
Community Forums
Live Chat
Languages English Multiple 35
Time Rules
Collision Detection
Triggers Settings
SLA Settings
Customization
Custom Domain
Bulk Actions
Reports
Developer API
Free Trial 15 Days 15 Days 14 Days
Support Options 4 2 5
Integrations
Twitter
Facebook
3rd Party Apps 40 30+
Phone Calls
Mobile Apps iOS
Quick Overview
Market Strength 70 74 80
Feature Strength 72 78 92