Here is a comparison between Help Desk Software products Groove
& Rhino Support.
The comparison details include features, reviews, ratings and pricing.
|Product Name||Rhino Support||Groove||Freshdesk|
Rhino Support offers unlimited agents for Pro and Platinum plan, with 15-day free trial on all plans. The service is fully brandable and jam-packed with simple and useful features.
Groove provides all features that you need in a customer service software, with one simple pricing plan per user. It provides a free plan, with 30-day free trial for the plus plan.
Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.
No free plan is available. It works with email and live chat only, with optional integration API that you can use for third-party applications. No company contact information.
Only basic features are available, with no extra features that might be needed by big companies. Relatively new provider.
Advanced features require as high as $70/mo per user.
Rhino Support offers a brandable help desk for your business with easy setup, which will allow you to have fast and easy communication with your customers. It comes with 3 different pricing plans, with 15-day free trial available for each plan.
Groove is a simple help desk software that you can use either for free or cheaply, with all the features that you need from a good help desk platform. With the company’s commitment toward simplicity, this software will not burden you with many useless features that you might not be able to use later.
FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.
|Help Desk Software Features|
|Free Trial||15 Days||30 Days||30 Days|
|3rd Party Apps||✗||10+||65+|