Rhino Support vs Desk.com

Here is a comparison between Help Desk Software products Desk.com & Rhino Support.
The comparison details include features, reviews, ratings and pricing.

Product Name Rhino Support Desk.com Freshdesk
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Editor's Rating

80%

80%

100%

Website Website Website Website
Price US$17/mo US$30/mo US$15/mo
Review Read Read Read
Good

Rhino Support offers unlimited agents for Pro and Platinum plan, with 15-day free trial on all plans. The service is fully brandable and jam-packed with simple and useful features.

A quality product from renowned software Company Salesforce. Desk.com offers comprehensive features for any business size, whether you have small, medium, or a big business.

Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.

Bad

No free plan is available. It works with email and live chat only, with optional integration API that you can use for third-party applications. No company contact information.

Costly starter plan with limited features, SSL certificate for extra fees, Not so ideal for startup businesses

Advanced features require as high as $70/mo per user.

Overall

Rhino Support offers a brandable help desk for your business with easy setup, which will allow you to have fast and easy communication with your customers. It comes with 3 different pricing plans, with 15-day free trial available for each plan.

Desk.com is a reliable help desk platform that provides maximum flexibility for your business, which will allow you to connect with your customers in one platform. It provides flexible pricing plans for all types of businesses.

FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.

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Help Desk Software Features
Email Ticketing
Merge Tickets
Canned Reply
Gamification
Knowledge Base
Community Forums
Live Chat
Languages English 50+ 20+
Time Rules
Collision Detection
Triggers Settings
SLA Settings
Customization
Custom Domain
Bulk Actions
Reports
Developer API
Free Trial 15 Days 14 Days 30 Days
Support Options 4 4 4
Integrations
Twitter
Facebook
3rd Party Apps 45+ 65+
Phone Calls
Mobile Apps 2 2
Quick Overview
Market Strength 70 90 92
Feature Strength 72 90 96