Olark vs HelpOnClick

Here is a comparison between Live Chat Software products HelpOnClick & Olark.
The comparison details include features, reviews, ratings and pricing.

Product Name Olark HelpOnClick LiveChat Inc
Image
Editor's Rating

90%

80%

100%

Website Website Website Website
Price US$15.00/mo US$11.4/mo US$19.00/mo
Review Read Read Read
Good

Real-time visitor tracking, customizable designs and templates, targeted chat option, CRM integration, quick setup, 'Cobrowsing', 14-day free trial.

Customizable pre-chat fields, pre-chat invitation options, social media integration, 24/7 virtual agent, quick setup, 14-day free trial.

Advanced customization options, visitor monitoring, chat and ticket tagging, social media integration, customizable chat administration options, 30-day free trial.

Bad

Fewer analytics options.

No co-browsing, no automatic language translation.

No real-time language translation, costlier plan options.

Overall

Olark's customizable and intuitive chat interface, along with optimized tools such as targeted chat and cobrowsing, helps companies engage customers and build their businesses.

HelpOnClick's live chat software is quick to set up and provides a number of user-friendly tools and options that allows companies to connect with their customers and promote their products and services.

Offered as an SaaS model, LiveChatInc Software provides cross-platform chat support to small and medium businesses as well as large corporations.

Video
Quick Overview
Market Strength 70 50 65
Feature Strength 87 74 90
Live Chat Software Features
Proactive Invite
Chat Triggers
Monitor Visitors
Analytics
Customization
Integrations 10+ 33 40+
Translation Basic Basic
Email Piping
Spam Control
Support Tickets
File Sharing
User Feedback
Transfer Chat
Canned Reply
Transcripts
Auto Hide
Mobile Apps
Security Basic Basic Enhanced
Offline Form
Free Trial 14 Days 14 Days 30 Days
API
Support Options 3 4 3