Olark vs Comm100

Here is a comparison between Live Chat Software products Comm100 & Olark.
The comparison details include features, reviews, ratings and pricing.

Product Name Olark Comm100 LiveChat Inc
Image
Editor's Rating

90%

90%

100%

Website Website Website Website
Price US$15.00/mo US$29.00/mo US$19.00/mo
Review Read Read Read
Good

Real-time visitor tracking, customizable designs and templates, targeted chat option, CRM integration, quick setup, 'Cobrowsing', 14-day free trial.

Intuitive chat interface, swift response tools, social media logins, drag and drop file transfer, security and ‘MaximumOn’ reliability, 15-day free trial.

Advanced customization options, visitor monitoring, chat and ticket tagging, social media integration, customizable chat administration options, 30-day free trial.

Bad

Fewer analytics options.

No co-browsing option, no real-time language translation.

No real-time language translation, costlier plan options.

Overall

Olark's customizable and intuitive chat interface, along with optimized tools such as targeted chat and cobrowsing, helps companies engage customers and build their businesses.

With a user interface that is both easy to learn and customizable, Comm100’s live chat offers a multitude of tools that help businesses create a positive end user experience.

Offered as an SaaS model, LiveChatInc Software provides cross-platform chat support to small and medium businesses as well as large corporations.

Video
Quick Overview
Market Strength 70 65 65
Feature Strength 87 92 90
Live Chat Software Features
Proactive Invite
Chat Triggers
Monitor Visitors
Analytics
Customization
Integrations 10+ 8 40+
Translation Basic
Email Piping
Spam Control
Support Tickets Optional
File Sharing
User Feedback
Transfer Chat
Canned Reply
Transcripts
Auto Hide
Mobile Apps
Security Basic Enhanced Enhanced
Offline Form
Free Trial 14 Days 15 Days 30 Days
API
Support Options 3 3 3