Here is a comparison between Help Desk Software products Kayako
& LiveAgent Desk.
The comparison details include features, reviews, ratings and pricing.
|Product Name||LiveAgent Desk||Kayako||Freshdesk|
Affordable pricing plans with downloadable license available for one-time fee. The software is feature-rich with free integration.
Easily scalable customer support platform with complete features available to handle your customer service job. Options to use a hosted service or install the software on your web host.
Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.
One time fee of $199 to remove branding. Costly startup plans
While the option to host Kayako on your own server is available, one-time license fee is not available. Multi-channel reporting is available only for the Fusion plan.
Advanced features require as high as $70/mo per user.
LiveAgent Desk offers one of the most affordable help desk software solutions for your business, with three simple pricing plans offered to meet your every need. The pricing plan is set on a per-agent basis, and you can also buy a one-time license for the software.
Kayako is one of the oldest help desk platforms that has been around for more than 13 years, thus you can count on its reliability and service quality. It has simple pricing plans for you to choose, with options that allow you to either use a hosted service or download the software and host it on your own server.
FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.
|Help Desk Software Features|
|Free Trial||14 Days||30 Days||30 Days|
|3rd Party Apps||30+||20||65+|