LiveAgent Desk vs JitBit

Here is a comparison between Help Desk Software products JitBit & LiveAgent Desk.
The comparison details include features, reviews, ratings and pricing.

Product Name LiveAgent Desk JitBit Freshdesk
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Editor's Rating

90%

80%

100%

Website Website Website Website
Price US$9/mo US$29/mo US$15/mo
Review Read Read Read
Good

Affordable pricing plans with downloadable license available for one-time fee. The software is feature-rich with free integration.

Pricing plan per tier and support up to unlimited agents. Option to choose from Hosted or On-premise licenses.

Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.

Bad

One time fee of $199 to remove branding. Costly startup plans

Starter pack is limited only to one agent, with limited storage space, and without SSL connection and the ability to put the software on a custom domain.

Advanced features require as high as $70/mo per user.

Overall

LiveAgent Desk offers one of the most affordable help desk software solutions for your business, with three simple pricing plans offered to meet your every need. The pricing plan is set on a per-agent basis, and you can also buy a one-time license for the software.

JitBit is a hosted help desk software that offers various features that you can use to run your customer service department more efficiently. The pricing plan is set per tier, not per agent, which is a good deal if you have a lot of customer service agents in your company.

FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.

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Help Desk Software Features
Email Ticketing
Merge Tickets
Canned Reply
Gamification
Knowledge Base
Community Forums
Live Chat
Languages 35 14 20+
Time Rules
Collision Detection
Triggers Settings
SLA Settings
Customization
Custom Domain
Bulk Actions
Reports
Developer API
Free Trial 14 Days 21 Days 30 Days
Support Options 5 2 4
Integrations
Twitter
Facebook
3rd Party Apps 30+ 65+
Phone Calls
Mobile Apps 2 2
Quick Overview
Market Strength 80 65 92
Feature Strength 92 61 96