JitBit vs Desk.com

Here is a comparison between Help Desk Software products Desk.com & JitBit.
The comparison details include features, reviews, ratings and pricing.

Product Name JitBit Desk.com LiveAgent Desk
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Editor's Rating

80%

80%

90%

Website Website Website Website
Price US$29/mo US$30/mo US$9/mo
Review Read Read Read
Good

Pricing plan per tier and support up to unlimited agents. Option to choose from Hosted or On-premise licenses.

A quality product from renowned software Company Salesforce. Desk.com offers comprehensive features for any business size, whether you have small, medium, or a big business.

Affordable pricing plans with downloadable license available for one-time fee. The software is feature-rich with free integration.

Bad

Starter pack is limited only to one agent, with limited storage space, and without SSL connection and the ability to put the software on a custom domain.

Costly starter plan with limited features, SSL certificate for extra fees, Not so ideal for startup businesses

One time fee of $199 to remove branding. Costly startup plans

Overall

JitBit is a hosted help desk software that offers various features that you can use to run your customer service department more efficiently. The pricing plan is set per tier, not per agent, which is a good deal if you have a lot of customer service agents in your company.

Desk.com is a reliable help desk platform that provides maximum flexibility for your business, which will allow you to connect with your customers in one platform. It provides flexible pricing plans for all types of businesses.

LiveAgent Desk offers one of the most affordable help desk software solutions for your business, with three simple pricing plans offered to meet your every need. The pricing plan is set on a per-agent basis, and you can also buy a one-time license for the software.

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Help Desk Software Features
Email Ticketing
Merge Tickets
Canned Reply
Gamification
Knowledge Base
Community Forums
Live Chat
Languages 14 50+ 35
Time Rules
Collision Detection
Triggers Settings
SLA Settings
Customization
Custom Domain
Bulk Actions
Reports
Developer API
Free Trial 21 Days 14 Days 14 Days
Support Options 2 4 5
Integrations
Twitter
Facebook
3rd Party Apps 45+ 30+
Phone Calls
Mobile Apps 2 2
Quick Overview
Market Strength 65 90 80
Feature Strength 61 90 92