Here is a comparison between Help Desk Software products HelpScout
The comparison details include features, reviews, ratings and pricing.
|Product Name||Freshdesk||HelpScout||LiveAgent Desk|
Powerful features with support for multiple platforms, Cheaper than other platforms, Day Passes to scale support solution when needed.
Help Scout provides many features in one place, with one simple pricing per user. Few innovative and unique features.
Affordable pricing plans with downloadable license available for one-time fee. The software is feature-rich with free integration.
Advanced features require as high as $70/mo per user.
Free plan with restrictions, Not so intuitive according to several users.
One time fee of $199 to remove branding. Costly startup plans
FreshDesk is a feature-rich support ticket software that will allow you to integrate your customer support system into multiple platforms, such as email, phone, chat, and social media. The pricing is set per agent, with a free account available, allowing you to use 3 agents for free without any time limitation.
Help Scout is an affordable customer service platform that you can use to help your business grow. The features included in the software are good to run an effective and manageable support platform for your business, with support for multiple brands.
LiveAgent Desk offers one of the most affordable help desk software solutions for your business, with three simple pricing plans offered to meet your every need. The pricing plan is set on a per-agent basis, and you can also buy a one-time license for the software.
|Help Desk Software Features|
|Free Trial||30 Days||15 Days||14 Days|
|3rd Party Apps||65+||40||30+|