Grasshopper Review

Editor's Rating:
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Overview
Good

No need to install any new hardware or software, you can use the Grasshopper system by linking it to your smartphone. Lots of features with 4 different pricing plans suited for your business needs.

Bad

Only three numbers offered in the most expensive plan, with the standard plan only offers one toll-free number. No option for unlimited call minutes.

Overall

With features like vanity numbers, transcribed voicemail, and unlimited extensions, you will be able to run your business from anywhere with Grasshopper. The free activation and 30-day money-back guarantee offer you the most convenient way to use this service.

Detailed Review

Established in 2003, Grasshopper was founded by two entrepreneurs with the mission to help small business people to grow their business without hassle, by building the best communication system to communicate with their clients in the most effective way. This will help entrepreneurs, either big or small, to be able to grow their business stronger and in the most convenient way. The company was founded as GotVMail earlier and renamed their brand to Grasshopper in 2009. The Grasshopper service is a company based in Needham, Massachusetts, United States.

Vanity Numbers

Vanity numbers will allow you to get numbers that are customized into your business name or brand. For instance, instead of getting a regular number, you can get numbers like 1-800-TECHGUY or 1-800-YOURBRAND. This will allow you to get a stronger branding for your company, as well as an easier-to-remember number for your customers.

Phone Number Options

The 844 number prefix is a fairly new number on the market, which means that you will get a lot more vanity numbers available with this prefix. The 800 prefix might have been overused by companies around the world, but the 844 prefix is something that is new, and it is not yet saturated. Thus, you will be able to choose more number and vanity number variations with this prefix.

Grasshopper also provides numbers for the most popular 800 prefix for your company or brand. Though the availability of numbers as well as the vanity numbers for your brand might already be on the run out, you can still pick this most popular prefix for your company and choose the one that is still available. There should be at least one number that will match best with your brand.

Toll-Free Numbers

The toll-free numbers will give your company even more trust, since only big and reputable company will use toll-free numbers for their customer service department. So, while your customers can call your company free of charge with this toll-free number, it will also bring more trust and reputation for your brand.

Transcribed Voicemail

You can get the transcription of your voicemail delivered to your email address. In this way, you can just read the message of your clients in your email without even listening to the voicemail itself. This will allow you to answer client’s questions faster. You can also get the recorded voicemail in MP3 format in your email.

Customized Greetings

When your customers call your number, they will get a greetings message before getting redirected into you, and you can customize the greetings message using your own voice, as well as using Grasshopper’s Voice Studio. This will allow unlimited customization in your greetings.

No Hardware Or Software Installation

You don’t need to spend extra money on telecommunication hardware and software, and you don’t need to install anything. The Grasshopper service is working on the cloud, and all operations are done virtually. In this way, you will save a lot of money for your company. The only hardware you need is your smartphone.

Make Calls With Grasshopper Caller ID

You can also make calls with your Grasshopper Caller ID instead of your own phone number. In this way, you will be able to make business calls with your smartphone, and still retain the professional image of your business. Even better, you can make calls anywhere, as long as you are bringing your smartphone with you.

Conclusion

With an abundance of features available from Grasshopper, you will be able to create virtual business phone numbers for your company. With affordable monthly rate tailored to your needs, you can make and receive a lot of calls from your customers, and you can forward those calls to unlimited numbers, with unlimited extensions. Furthermore, with 30-day money-back guarantee, you can try this service at virtually no cost to you, which is something that’s worth considering.

Pricing
Merchant Price
Official Website $12/mo
Specifications

Business VOIP Features

  • Toll Free Numbers

  • Local Numbers

  • International Numbers

  • Port Numbers

  • Vanity Numbers

  • Transcribe Calls

  • Virtual Reception

  • Call Forwarding

  • Voicemail

  • Conference Calling

  • Extensions

    Unlimited

  • Multi-level IVR

  • Fax Delivery

  • Music on-hold

  • Answering Rules

  • Business SMS

  • Mobile Apps

    2

  • Call Recording

  • Call Log Reports

  • Integrations

  • Free Trial

  • Guarantee

    30 Days

  • Support

    4

User Reviews

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